Elevate your passion for community betterment into a fulfilling career by enrolling in the CHC52021 Diploma of Community Services – a transformative educational experience. As a testament to the growing importance of this sector, the Australian Government is significantly bolstering resources, resulting in a projected threefold surge in demand for skilled professionals in the field over the upcoming decade. Your journey towards impactful change starts here, where your aspirations align with a future of meaningful opportunities.
Study from as little as $72, interest free, per week. For more information on the different payment options that suit your budget please call 03 8362 3113.
Study from as little as $48, interest free, per week. For more information on the different payment options that suit your budget please call 03 8362 3113.
Study online from as little as $77, interest free, per week. For more information on the different payment options that suit your budget please call 03 8362 3113.
Study online from as little as $53, interest free, per week. For more information on the different payment options that suit your budget please call 03 8362 3113.
Study online from as little as $29, interest free, per week. For more information on the different payment options that suit your budget please call 03 8362 3113.
Study online from as little as $35, interest free, per week. For more information on the different payment options that suit your budget please call 03 8362 3113.
Create a positive impact within your community while experiencing the fulfilment of a rewarding career.
Empowering Communities: Your Path to Professional Excellence
Unlock a realm of opportunity with our CHC52021 Diploma of Community Services tailored for aspiring community services professionals. This credential epitomises the role of dedicated community services workers who champion person-centred services for individuals, groups, and communities.
At this stage, our learners acquire specialised prowess in community services, enabling them to operate autonomously within their designated sphere, guided by overarching directives from senior management.
Our graduates facilitate transformative change, enhancing personal and societal well-being. This journey may also encompass leadership over fellow team members and volunteers, alongside adept case management and seamless program coordination.
To attain this prestigious CHC52021 Diploma of Community Services, learners immerse themselves in a minimum of 200 hours of practical experience as outlined in the Assessment Requirements of the competency units.
Rest assured, the skills embraced within this CHC52021 Diploma of Community Services are aligned with Commonwealth and State or Territory regulations, as well as adhering to Australian standards and industry best practices.
It's noteworthy that this CHC52021 Diploma of Community Services doesn't presently require specific occupational licensing, certification, or legislative prerequisites. Your journey towards professional growth starts here.
Discover the gateway to a meaningful career with our entry-level CHC52021 Diploma of Community Services in community services. This credential is tailored for individuals seeking to build foundational skills and make a positive difference in the lives of others. Under the guidance of seasoned mentors, you'll gain the expertise to offer essential counselling, referrals, and promotional services.
Our program is designed to cater to those aiming to cultivate specialised abilities in interpersonal engagement. Community service workers play a pivotal role in providing personal, social, physical, and emotional support. Effective communication is key in this domain, requiring exceptional listening skills and the capacity to offer valuable advice and guidance. Clients facing a variety of challenges, whether physical, mental, familial, or situational, rely on workers who embody qualities of non-judgment, patience, care, and a profound understanding of available assistance services.
Join us on this journey to impact lives, equipped with the tools and aptitudes that empower you to provide compassionate and effective support within the realm of community services.
Unleash Your Potential: Diploma of Community Services
Embark on a transformative journey with the Diploma of Community Services, a gateway to launching your career within the vibrant community sector. Equip yourself to offer invaluable support, advocacy, and interventions to individual clients, groups, and entire communities, spanning a diverse spectrum of services.
Throughout this comprehensive program, you will master essential principles of community services, delving into the intricacies of operating within a community development framework. Learn to champion community participation and foster social inclusion, all while adhering to legal and ethical guidelines. Sharpen your abilities to assess co-existing needs and interact effectively with a diverse array of individuals.
Prepare to carve your niche in the dynamic landscape of community services, armed with a skillset that empowers you to make a tangible impact. The Diploma of Community Services is your conduit to a fulfilling and purpose-driven career path.
Holistic Blended Learning Approach
Experience a comprehensive learning journey through our innovative blended delivery model, expertly designed to cater to diverse learning styles. This engaging approach seamlessly integrates various elements to provide you with a well-rounded education:
Real-world Work Placement: Gain invaluable real-world experience through a comprehensive 10-week work placement, equipping you with practical insights and industry exposure.
Complementing this comprehensive training are personalised one-on-one unit progression mentoring sessions, tailored to your unique needs. The entire program spans 78 weeks (18 months), thoughtfully divided as follows:
Seize this holistic educational opportunity that blends theory, practice, and real-world exposure to propel your career forward.
Hader Institute provides support to all learners through the trainer and the Hader Institute of Education Learner Support Officer.
The assessment is conducted using a combination of realistic workplace tasks, projects, knowledge tests, response to case studies and completing practical demonstrations. The following provides a brief explanation of the assessment methods that are to be applied: Written tasks; Case Study; Practical Activities and Demonstrations through Zoom or other online platforms.
Applicants can apply for recognition of their existing skills and knowledge that are relevant to the units of competency within the program. See the Hader Institute of Education Learner Handbook and policies & procedures .
The CHC52021 Diploma of Community Services Online is delivered using the course structure outlined below:
CHCCCS004: Assess co-existing needs
CHCCCS007: Develop and implement service programs
CHCCCS019: Recognise and respond to crisis situations
CHCCSM013: Facilitate and review case management (100 hours)
CHCDEV005: Analyse impacts of sociological factors on people in community work and services (100 hours)
CHCDFV001: Recognise and respond appropriately to domestic and family violence
CHCDIV001: Work with diverse people
CHCDIV002: Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCLEG003: Manage legal and ethical compliance
CHCMGT005: Facilitate workplace debriefing and support processes
CHCPRP003: Reflect on and improve own professional practice
HLTWHS003: Maintain work health and safety
CHCADV005: Provide systems advocacy services
CHCCSL001: Establish and confirm the counselling relationship
CHCCSL002: Apply specialist interpersonal and counselling interview skills
CHCDEV004: Confirm development status
CHCMHS007: Work effectively in trauma informed care
CHCMHS011: Assess and promote social, emotional and physical wellbeing
CHCPOL003: Research and apply evidence to practice
CHCPRP001: Develop and maintain networks and collaborative partnerships
This unit describes the skills and knowledge required to assess the diverse and multi-faceted needs of people and determine both internal and external services required to meet those needs.
This unit applies in a range of community service contexts.
This course describes the skills and knowledge required to develop and implement service programs that reflect an organisation’s purpose, philosophy and goals.
It covers planning and developing program goals, objectives and delivery strategies in consultation with relevant stakeholders; determining client eligibility for services; developing recruitment, induction and orientation processes for staff and volunteers; monitoring, evaluating and modifying programs in response to client feedback and changes in service needs; and maintaining program quality assurance processes.
It applies to workers who develop, implement and review programs that provide services to the community. They work with a degree of independence and under general direction within established guidelines and are responsible for their own outputs.
This unit describes the skills and knowledge required to recognise situations where people may be in imminent crisis, and then to work collaboratively to minimise any safety concerns and make plans to access required support services.
This unit applies to any community services worker involved in crisis intervention. Management of the crisis may involve face-to-face, telephone or remote contact with persons involved.
This unit describes the performance outcomes, skills and knowledge required to plan, monitor and review case management. Workers at this level work within organisational policies and procedures and may work autonomously or in consultation with supervisor or team leader. This unit applies to work in a range of health and community services contexts.
This unit describes the skills and knowledge required to analyse how sociological factors impact on clients of community work and services.
It covers identifying and analysing sociological factors that impact on clients of community work and services, including those related to class, culture, ethnicity, gender, religion, age and disability.
This course unit will provide you with the skills and knowledge to analyse the impacts of sociological factors on clients in community work and services. You will learn how to conduct an assessment of community work and services needs, develop appropriate responses to these needs and evaluate the effectiveness of your response.
This unit describes the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people. This unit applies to all workers.
This unit describes the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people. This unit applies to all workers.
The unit describes the skills and knowledge required to identify Aboriginal and/or Torres Strait Islander cultural safety issues in the workplace, model cultural safety in own work practice, and develop strategies to enhance cultural safety.
This unit applies to people working in a broad range of roles including those involved in direct client service, program planning, development and evaluation contexts.
This unit describes the skills and knowledge required to manage legal and ethical compliance within an organisation or service, including managing ethical conduct of individuals, implementing organisational procedures for managing compliance with relevant legislation, and promoting community awareness of legal and ethical requirements.
This unit applies to all workers who have responsibility for ensuring that their organisation or service complies with relevant legislation and ethical standards.
By the end of this unit, students should be able to:
1. Develop and implement organisation procedures for managing ethical conduct
2. Monitor and review ethical conduct
Workers at this level exercise considerable autonomy in managing compliance within the context of their own area of responsibility. They may provide leadership and guidance to others, including volunteers.
This unit describes the skills and knowledge required to facilitate workplace debriefing and support processes following critical incidents.
This unit applies to workers who are required to provide debriefing and support following critical incidents in a range of community service contexts. The level of knowledge required is broad but does not extend to specialist skills.
By the end of this unit, students should be able to:
1. Prepare for debriefing
2. Conduct debriefing
3. Follow up after debriefing
The unit reflects the role of workers who are engaged in applying a range of well-developed community service, case management and facilitation skills to work collaboratively with clients and other professionals. They may provide services in a range of community service contexts.
On completion of this unit, workers will have the skills and knowledge required to reflect on their own professional practice, to identify opportunities for improvement and make changes to enhance their effectiveness.
By the end of this unit, students should be able to:
1. Reflect on practice
2. Seek feedback on practice
3. Identify opportunities for improving practice
4. Implement improvements to practice
5. Monitor and review changes to practice
This unit describes the skills and knowledge required to implement and monitor work health and safety (WHS) policies, procedures and work practices as part of a small work team.
This unit applies to workers who have a key role in maintaining WHS in an organisation, including duty of care for other workers.
This unit describes the skills and knowledge required to advocate and ensure that government, community and organisational systems broadly support and uphold human rights.
This unit applies to workers in a health, community services or advocacy settings who undertake a leadership role in influencing social and system changes. Workers at this level will also advocate for change and continuous improvement at the organisational level to improve client outcomes and service quality.
This unit describes the skills and knowledge required to establish and maintain a helping relationship with clients. This unit applies to workers who provide counselling services to clients in a range
This diploma of community services online course will provide you with the skills and knowledge to support clients, manage caseloads and work collaboratively with other professionals.
You will develop an understanding of human development and behaviour, learn how to apply counselling skills in a range of settings and explore ways to build respectful relationships.
Upon successful completion of this course unit, you will have the skills to:
- establish and maintain rapport with clients
- assess client needs
- develop case management plans
- work collaboratively with other professionals.
This unit describes the skills and knowledge required to conduct a specialist counselling interview with an individual or group.
This unit applies to workers who use highly developed interpersonal skills to conduct counselling interviews with clients in a range of community service contexts. They exercise considerable discretion and judgement in planning, conducting and evaluating the interview process.
This unit describes the performance outcomes, skills and knowledge required to review the developmental status of a child or a young person.
Work at this level may require guidance and supervision from appropriately qualified personnel, especially where provision of direct client services is involved.
This unit applies to people working in a range of community service contexts including juvenile justice, alcohol and other drugs services, mental health, and child protection.
This unit describes the skills and knowledge required to practice and contribute to the continuous improvement of trauma informed care within a service.
This unit applies to individuals working in the community services and health sectors where services are informed by the knowledge and understanding of central trauma, particularly the impact of interpersonal violence.
This unit describes the skills and knowledge required to work collaboratively with individuals to assess, promote and review all aspects of wellbeing.
This unit applies to work with people living with mental illness in a range of community services work contexts.
This unit describes the skills and knowledge required to establish the information need, gather information and critically analyse the information for relevance to own work.
This unit applies to health and community service workers who need to research existing information to support and improve their work practice. It does not cover primary research.
This unit describes the skills and knowledge required to identify networking and collaboration needs and develop formal and informal partnerships to enhance service delivery and improve professional practice.
This unit applies to work in all industry sectors, and to individuals who take pro-active responsibility for improving collaboration between workers and organisations.
Careers in the community services sector may include:
A diploma of community services is a nationally-recognised qualification that equips eligible learners with the skills and knowledge to work in the community services industry. The diploma covers a broad range of topics, including working with clients, managing projects, creating service programs, managing work health and safety, and providing support services.
The diploma of community services includes a number of core and elective units. Some of the core units you will study include legal and ethical compliance, workplace communication strategies, case management, how to facilitate workplace debriefing and support processes, which includes implementing support processes, and how to evaluate and improve your own professional practice through reflection and ongoing professional development.
Learners will also learn how sociological factors impact clients in different settings and how to identify networking and collaboration needs and develop beneficial formal and informal partnerships to enhance service delivery. These courses are beneficial for people working in a range of community service contexts. Learners will also learn how to promote diversity both internally or during external service delivery and develop programs that meet group-specific needs.
Upon successful completion of the diploma of community services, you will have the skills and knowledge to pursue a career in a range of community services roles. You could work as a case worker, community development worker, project officer, or program coordinator, to name a few. Alternatively, you may also work with clients with mental health issues.
There are a number of payment options available for learners studying a diploma of community services. The student tuition fees can be paid upfront or in installments. Hader Institute offers several flexible payment plans for diploma students.
The diploma of community services is a one-year course. However, the duration may vary depending on the study mode and the number of units you choose to take.
Yes, there are a few diploma of community services prerequisites. Applicants must be at least 18 years of age and have completed Year 12 or equivalent. In addition, applicants must have a satisfactory command of the English language. Please note that meeting the minimum entry requirements does not guarantee selection into the course.
Yes, all learners will be required to complete a total of 100 hours of work placement as part of the diploma of community services. Learners will be placed in an organisation relevant to their chosen field of study.
This work placement will give Learners the opportunity to put their theoretical knowledge into practice and gain valuable industry experience.
The diploma of community services is assessed through a combination of written assignments, case studies, presentations, and work placement.
To graduate from the diploma of community services, Learners must successfully complete all units of study.
The diploma of community services consists of 12 core units and 8 elective units. The core units cover topics such as working with diverse people, providing leadership in the community sector, supporting individuals and families, and managing projects. The elective units allow students to tailor their studies to match their interests and career goals.
If you're an existing online learner requiring any support, you can also book a time here.