Frequently Asked Questions.

Answers to our most frequently asked questions.

Does Hader Institute of Education assist with finding work placement?

Yes. Hader Institute of Education has an affiliation with Hader Clinics which operate mental health & drug and alcohol recovery treatment centres and a Private Hospital located throughout Australia. If you live local to one of our facilities, you are able to complete your work placement there.

Alternatively, if there is no Hader Clinic local to you, we have partners throughout the country and will assist in finding you placement as close to home as possible.

Are your courses nationally recognised?

Yes. Hader Institute of Education is responsible under its registration with the Australian Skills Quality Authority for the quality of the training and assessment being delivered on your chosen course and is also responsible for the issuance of any Australian Qualifications Framework certificate that may result based on your achievement of the course requirements.

Your certification will provide professional working recognition in all the states and territories.

Is your institute associated with TAFE?

Hader Institute of Education is a privately owned registered training organisation, our RTO number being 45162.

https://training.gov.au/Organisation/Details/45162

What is a registered training organisation (RTO)?

A registered training organisation (RTO) is an educator of nationally accredited qualifications. RTO’s can be publicly owned, such as TAFE or privately owned such as Hader Institute of Education.

Does Hader Institute of Education assist with helping students find employment post graduation?

Yes. Hader Institute of Education has an affiliation with Hader Clinics which operate mental health and drug & alcohol recovery treatment centres throughout the country. As a part of all learners' post graduation process, there could be opportunities for employment that are available to our learners.

What support will I receive with my online course?

All courses offered with Hader Institute of Education provide learners with weekly virtual classroom teaching sessions held over Zoom. Learners will also be invited to a community page on Facebook which is a group to provide a forum to network and discuss topics. Trainers will be available for Learner Support Meetings and each learner will be provided their very own orientation and welcome meeting with a  learner support officer to assist with all technology and administration set up and support, prior to the commitment of their course.

Are your courses entirely self paced?

All of our courses are blended learning, combining weekly online zoom classroom sessions and self-paced on-line study. All of the Zoom sessions are recorded and can be watched and re-watched.

Online zoom classrooms are organised for the cohort, and self-paced online study is completed at the pace of individual learners. The training is supplemented by one-on-one unit progression mentoring sessions, as required by each learner.

Learners will have due dates with assessments and a set time to complete their qualification.

Can I request for an extension on my studies?

Yes. Extensions are assessed on a case by case basis but are available to learners if deemed necessary to assist with completing their qualification.

Where are your drug and alcohol clinics located?

There are three located in Victoria; Prahran, Essendon and Geelong. Two locations in Queensland and one located internationally in Bali, Indonesia.

Do I need to complete all of my work placement hours in one go?

No. We understand most learners choosing to study with us are already working and may not have capacity to complete their hours of work placement as quickly as they would like.

Every learner will have a workplace coordinator who will assist them in finding suitable hours and days to complete their work placement.

If a learner is currently working in the industry some sign off against the work placement hours will be accepted from their workplace.

Can I defer or suspend my studies for a period of time?

Yes. There are circumstances where a learner may finalise their enrolment early for personal or academic reasons. Where this is the case, the learner is requested to complete the form Application for Course Deferment / Transfer / Withdrawal. This provides the learner the opportunity to specify their reasons and select to indicate their preference to defer their enrolment, to transfer their enrolment to another course or to terminate their enrolment altogether.

Where the enrolment is being deferred or terminated, learners will be issued a statement of attainment to recognise the outcomes they have achieved during their enrolment. A learner who defers and returns to complete a course will be eligible to recommence their training and receive a credit transfer for any completed units of competency. Studies can be deferred or suspended but are assessed on a case by case basis. It is important to note, if you have chosen a payment plan your payments cannot be suspended.

Do your payment plans or student loans include any interest?

No. Payment plans through ZeeFi and student loans through Payright or ZeeFi are interest free.

Do I need to pay any deposits and enrolment fees to get started?

No. If you choose our student loan option and you are eligible, there are no fees you need to pay to apply. However, if learners are not eligible there is a $1500 deposit that will need to be paid, with the remainder of the course fee put on a payment plan. This payment plan is not a student loan.

Can I pay off my student loan quicker or make voluntary payments?

Yes. You can make voluntary payments to pay off your student loan faster.

Is it compulsory to attend my weekly classes?

No. However, it is recommended that learners attend as many classes as possible as it provides for the best possible learning experience and the highest likelihood of successful graduation.

What happens if I miss out on class and get brought up to date?

All Zoom classes are recorded and can be accessed at any time through the Learning Management System (LMS). Alternatively, learners can book themselves in for one on one learner support meeting with their trainer.

What happens if I start my course and decide I no longer wish to continue?

There are circumstances where a learner may finalise their enrolment early for personal or academic reasons. Where this is the case, the learner is requested to complete the form Application for Course Deferment / Transfer / Withdrawal. This provides the learner the opportunity to specify their reasons and select to indicate their preference to defer their enrolment, to transfer their enrolment to another course or to terminate their enrolment altogether.

Where the enrolment is being deferred or terminated, learners will be issued a statement of attainment to recognise the outcomes they have achieved during their enrolment. A learner who defers and returns to complete a course will be eligible to recommence their training and receive a credit transfer for any completed units of competency.

Learners are to be informed of this decision in writing.

Learners should ensure they are clear on fees & charges and refund policy prior to varying their enrolment.

Where do I find/create my USI number?

What technology do I need to complete my studies?

A laptop, desktop computer or tablet capable of streaming live Zoom sessions, recording short videos, and producing word documents

Compatible internet browsers include Google Chrome, Safari, Mozilla Firefox and Microsoft Edge

Contact us on (03) 8362 3113 if your question isn't answered here!

Study online with us today!

If you're an existing online student requiring any support, you can also book a time here.

Your message has been submitted.
We will get back to you within 24-48 hours.
Oops! Something went wrong.