Schedule of Fees and Charges

Hader Institute of Education is a Registered Training Organisation and operates in accordance with applicable legislation and the Standards for Registered Training Organisations. Hader Institute of Education is entitled to charge fees for services provided to students undertaking a course of study. These fees are for items such as course materials, administrative support, student services and training and assessment services. We review our fees schedule regularly and endeavour to keep the cost of training down.

When and how do I pay?

Fees are payable when you receive notification of acceptance into a program. Fees must be paid in full within 5 days of receiving this notification from Hader Institute of Education. We may cancel an enrolment or discontinue training if fees are not paid as required. Payment methods include direct deposit, Interest free Study Loan, Go Cardless payment plan. Payment details and authorisation form is attached to the enrolment form.

Can I get a refund?

Yes - If you give notice to cancel your enrolment either prior to, or within 3 days of being accepted into a program you will be entitled to a full (100%) refund of fees.

If you give notice to cancel your enrolment greater than 3 days after being accepted into a program, you will not be entitled to a refund of fees.

If you elect to pay your course fee via a direct debit or any other method, you are still liable to pay for the full course fees if you withdraw from the course.

If for any reason Hader Institute of Education is unable to fulfil its service agreement with a student, Hader Institute of Education must refund the student’s proportion of fees paid for services not delivered.

How do I get a refund?

To obtain a refund you are required to give written notice to cancel your enrolment and. Written notice must be through the r form. Where refunds are approved, the refund payment will be paid via electronic funds transfer using the authorised bank account nominated by you. This payment will be made within 14 days from the time you gave written notice to cancel your enrolment.

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Are my fees protected in case I need a refund?

Yes – Hader Institute of Education has a responsibility to protect the fees paid by students. Hader Institute of Education does not require learners to prepay fees in excess
of a total of $1,500, where learners choose an upfront payment option, those upfront fees are not prepaid fees.

Do I pay GST in my tuition fees?

No – Training tuition fees are GST exempt under section 38-85 GSTR 2003/1 Goods and Services Tax, tax ruling. The ruling explains the supply of a course for ‘professional or trade course’ is a GST-free education course. GST does apply on the payment of some miscellaneous charges.

Changes to terms and conditions

Hader Institute of Education reserves the right to amend the conditions of the student’s enrolment at any time. If amendments are made that effect the student’s enrolment the student will be informed 7 days prior to changes taking effect.

Please refer to the Learner Handbook for further information on all student rights and obligations.

Schedule of Fees and Charges

Training Programs

‍Note.

• All training tuition fees are exempt from the payment of GST. No GST included.
• RPL fees are the same as the fee listed above for completing the listed course.
• Hader Institute of Education payment terms are 5 days. An invoice for $1,500.00 will be issued prior to the first day of all courses and is required to be paid prior to commencement of the course for confirmation of enrolment.
• The fee structure described above is designed to ensure students funds are protected to allow the highest quality course to be delivered.

Miscellaneous Charges

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Payment method

Hader Institute of Education accepts payment for fees using:

• Credit Card, Visa, MasterCard, American Express
• Payments plans & direct debits - Go Cardless
• Interest Free Loan - Humm, ZeeFi,
• Electronic Funds Transfer:

National Australia Bank

Hader Institute of Education

BSB: 083 231

Account Number: 75 865 5588

Reference: Your Surname or Learner Number

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Substitutions

Requests for substitutions are to be made in writing and can be made at any time up to 2 working days before the program commencement date.

Transfers

Requests for transfers to alternate programs can be arranged if Hader Institute of Education is advised in writing more than 10 working days prior to being accepted into a program and there is availability on the selected program. One transfer will be accepted without charge where Hader Institute of Education has been notified in writing at least 10 working days prior to the scheduled commencement date. All subsequent transfers will attract an administration charge of $55.00 (incl. GST).

Statutory cooling off period

The Standards for Registered Training Organisations require Hader Institute of Education to inform persons considering enrolment of their right to a statutory cooling off period. A statutory cooling off period (which is 10 days) is a period of time provided to a consumer to allow them to withdraw from a consumer agreement, where that agreement was established through unsolicited marketing or sales tactics. These include tactic such as door-to-door sales and telemarketing. A statutory cooling off period allows a consumer to withdraw from a sales agreement within 10 days of having received a sale contract without penalty.

It must be noted that Hader Institute of Education do not engage in unsolicited marketing or sales tactics and therefore a statutory cooling off period in not applicable to our learners who have enrolled into a program. For refund option in other circumstances, learners must refer to the above refund policy.

Our Guarantee to Clients

If Hader Institute of Education cancels or ceases to provide training, Hader Institute of Education must issue a full refund for any services not yet provided. The basis for determining “services not yet provided” is to be based on the units of competency completed by the learner and which can be issued in a statement of attainment at the time the service is ceased.

As an example: A learner enrolled in a course of 10 units of competency and paid $1,500.00 up front as the total course fee. The course was cancelled due to the trainer falling ill and the learner at that time had completed 4 of the 10 units. The learner’s enrolment would be finalised and the learner would receive a Statement of Attainment for the 4 completed units. The learner would also receive a refund of $900.00 which represents that value of the training not delivered.

Changes to terms and conditions

Hader Institute of Education reserves the right to amend the conditions of the student’s enrolment at any time.  If amendments are made that effect the student’s enrolment the student will be informed 7 days prior to changes taking effect. Students then have 28 days to submit an appeal from the date they were informed of the decision. Further information about appealing a decision is contained in the section relating to complaints and appeals handling.Protection under Australian Consumer Law

As a student undertaking a vocational education and training course, you are protected under Australian Consumer Law and under State and Territory consumer protection laws. These protections include areas such as unfair contract terms, the consumer guarantees, to statutory a cooling-off period, and unscrupulous sales practices. You can find out more information about your rights as a consumer from the Australian Consumer Law website which includes a range of helpful guides relating to specific areas of protection. Please visit the following site for more information: Australian Consumer Law.