Let Compassion Guide You Through the Dual Certificate IV in Community Services and Youth Work

Every community holds untold stories of strength, struggle, and resilience. The Dual Certificate IV in Community Services (CHC42021) and Youth Work (CHC40421) at Hader Institute of Education combines the essential fields of community support and youth empowerment, giving you the skills and insight to guide, uplift, and empower others.

This program is for those who believe care, compassion, and connection can create meaningful change, one person and one community at a time. With this dual qualification, you’ll be equipped to make a real difference and build a career that positively impacts lives.

Want to see how care becomes leadership? Discover how this program helps you guide change.

What Is the Dual Certificate IV in Community Services and Youth Work?

This dual qualification is designed for those who want to help people find confidence, safety, and belonging. You will learn how to support individuals and families facing challenges, while mentoring young people to build resilience and life skills.

It’s a course built on empathy, inclusivity, and understanding. You’ll explore how social systems, family structures, and community networks connect, and discover how your role can strengthen them through genuine support and trust.

Ready to start making a difference? Enrol today and begin your journey toward a meaningful career in community and youth work.

Here’s What You’ll Explore in Each Program

Through the CHC42021 Certificate IV in Community Services, you will learn to:

• Communicate effectively with clients and stakeholders in diverse settings
• Support people through personal and social challenges with empathy and professionalism
• Advocate for individuals and families to access essential services and resources
• Apply ethical and legal principles to ensure safe and inclusive practice
• Develop and maintain collaborative relationships with community networks
• Implement community-based programs that promote well-being and inclusion
• Work effectively within care and support teams while maintaining boundaries and balance
  

Through the CHC40421 Certificate IV in Youth Work, you will learn to:

• Engage and build trust with young people through respectful, youth-centred approaches
• Create safe spaces where young people feel supported, empowered, and valued
• Plan, deliver, and evaluate youth programs that encourage participation and growth
• Recognise and respond appropriately to crisis situations and risk factors
• Promote diversity, inclusion, and cultural understanding in youth work environments
• Support young people to build confidence, develop skills, and reach their goals
• Collaborate with families, schools, and community agencies to strengthen outcomes
  

Start building the skills that help you create lasting change.

Flexible Study Designed for Modern Learners

Hader Institute of Education understands that life is busy. This dual qualification offers a blended online learning experience that combines flexibility with connection. You’ll learn through online study, live virtual sessions, and ongoing trainer support designed to fit your schedule.

You’ll also complete hands-on practical placement hours where you can apply your knowledge in real workplace settings. Each part of the program blends theory and practice, helping you build confidence, competence, and real-world skills that grow with every step of your learning journey.

“They’ve been so flexible with everything, and I was enrolled super quickly. I would 100% recommend them to anyone looking for self-paced and flexible study options.”

— Aimee-Lee Gillespie, Former learner

Benefits of Studying This Dual Qualification

This program is more than a pathway to a career. It’s an opportunity to grow as a person while developing the skills to help others do the same. You’ll gain practical, professional, and interpersonal skills that give you the confidence to work effectively in diverse settings. You will:

1. Learn to support individuals, families, and young people with care and professionalism
2. Strengthen your ability to communicate with empathy and build meaningful connections
3. Develop practical leadership skills that help you guide and motivate others
4. Build confidence to handle challenging situations calmly and compassionately
5. Understand how cultural diversity, trauma, and environment shape people’s experiences
6. Gain real-world experience through supervised placement and trainer-led guidance
7. Earn two nationally recognised qualifications, respected across Australia and valued by employers in the community and youth sectors
8. Increase your employability in a rapidly growing sector that needs trained community and youth support workers
   

Start developing the skills to make a real difference. Explore this program today.

Career Pathways After Completing This Course

Completing the Dual Certificate IV in Community Services and Youth Work opens doors to a variety of roles where empathy, advocacy, and communication make a real difference. Whether you’re guiding young people, supporting families, or coordinating community programs, your work will have a meaningful impact.

Career opportunities include:

• Youth Worker
• Youth Outreach Officer
• Youth Program Facilitator
• Case Worker
• Support Worker
• Community Support Worker
• Case Worker (Community Services)
• Outreach Officer
• Information & Referral Worker
• Welfare Support Worker
  

These roles exist in a wide range of settings, from schools and community organisations to government and not-for-profit agencies.

Explore the career opportunities this dual qualification can open for you.

Why Choose Hader Institute of Education

Hader Institute is committed to education that prepares you for real-world impact. Trainers bring industry experience and provide one-on-one guidance, flexible learning support, and ongoing encouragement.

You’ll complete a minimum of 80 hours of work placement, gaining practical experience that builds confidence and capability. Hader’s learning community fosters connection, helping you succeed as a learner and in your career.

Experience education that is empowering, supportive, and full of opportunity.

Start your journey to a career that truly matters today.

Start Building a Career That Heals

Small actions can make a big difference. This dual qualification gives you the skills and understanding to support others and build stronger communities. The Dual Certificate IV in Community Services and Youth Work provides the tools to help others, uplift communities, and create lasting impact.

Take the first step today.

Call (03) 8362 3113 or talk to our Course Advisor to begin your journey with Hader Institute of Education.