Certificate IV in Mental Health Peer Work
Mental health peer work is a growing, recognised profession where people with personal experience of mental health challenges use that experience to support others.
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Mode of study: Online Self-Paced
Your lived experience of mental health challenges isn’t just part of your story — it’s a qualification. The CHC43515 Certificate IV in Mental Health Peer Work at Hader Institute of Education prepares you to use that experience professionally, supporting others on their recovery journey while building a meaningful career.
- Nationally recognised — Australian Qualifications Framework qualification, regulated by ASQA
- 100% online — study at your own pace, from anywhere in Australia
- Lived experience valued — your personal journey is your entry point, not a barrier
- Guaranteed work placement — supervised practice through our SkilTrak partnership
Course Outcomes
The Certificate IV in Mental Health Peer Work qualifies you for a range of roles in Australia’s expanding mental health workforce.
Demand for qualified peer workers is strong and growing. Victoria’s Royal Commission into Mental Health recommended significant expansion of the peer workforce, the NDIS funds peer support as a participant service, and mental health reform across all states is creating new positions. For people with lived experience who want to turn that experience into a career, the timing couldn’t be better.
Career Outcomes
Salary figures are indicative only, sourced from Seek.com.au, Ethical Jobs, and SCHADS Award schedules (2025–2026). These figures are not a guarantee of earnings. Actual salaries vary based on experience, employer, location, and individual circumstances.
Study Pathways
Course Units
Core units
Elective units
Core Units
Elective Units
Application Process
Step 1: Apply
Complete a Pre-Enrolment Application over the phone with our Admissions Team, or online via our website by clicking the “Apply Now” button.
Step 2: Assessment
Take a short Online Literacy and Numeracy Quiz to assess your current skills and ensure the right level of support throughout your studies.
Step 3: Pre-Training Interview
Join a quick Orientation Call with our team to confirm your eligibility requirements, availability, and acceptance into your chosen course.
Step 4: Acceptance
Once accepted, you’ll receive your Letter of Acceptance along with your login details to access our online learning platform and commence your studies.
Payment Options
Hader Institute understands that you sometimes need flexibility in your ability to pay for something as important as your education. Through our partners you can access a range of payment plans to make your education accessible, affordable and flexible; or pay up-front for a discount.
To ensure that learners can fully participate in the course and meet all requirements, the following entry conditions apply:
- Be at least 18 years of age.
- Must be an Australian citizen, a permanent resident, or hold a visa with full work and study rights.
- Have lived experience of mental health challenges as a consumer, or experience as a carer or support person for someone with mental health challenges.
- Have completed education to a level equivalent to Australian Senior High School Year 10, or completed an Australian Qualifications Framework (AQF) Certificate III level qualification, and completed a Language, Literacy and Numeracy (LLN) assessment using the LLN Robot platform.
- Have met the Australian Core Skills Framework (ACSF) Level 4 standard prior to enrolment.
- Have sound computer skills, including:
- Ability to navigate software systems.
- Intermediate use of Microsoft Word (formatting, tables, editing) to complete assessments.
- Have access to a laptop or desktop computer with a reliable internet connection to complete online modules and attend virtual Zoom classes. Full minimum system requirements, including operating system, RAM, and browser specifications, are available on the Hader Institute of Education website and in your Learner Handbook.
- Be capable of completing 80 hours of work placement in a suitable workplace.
- Have a valid Working with Children Check (or equivalent) prior to placement.
- Hold a valid Police Check (or be willing to obtain one before placement).
- Complete a Pre-Training Review interview (via phone) to confirm eligibility and readiness to undertake the course.
Duration: 12 months
Delivery Mode: Online and blended, combining live trainer-led sessions with flexible self-paced study so you can balance work, family, and your studies.
Includes realistic workplace tasks, case studies, scenario-based activities, demonstrations and role plays, written tasks, and knowledge questions.
Your Learning Journey Looks Like:
At Hader Institute of Education, learners are supported by our trainers and a dedicated Learner Support Officer. Support includes:
- Weekly live Zoom sessions with your trainer.
- One-on-one mentoring sessions monthly via Zoom or phone.
- Trainer support with responses within 72 hours on business days (Monday to Friday).
- Monthly outreach calls from the Learner Support Department.
- Employment assistance through our Job-Ready Program.
These services are designed to help you feel confident, connected, and ready to succeed throughout your course.
The learning program includes:
- Scenario-based activities and assignments.
- Written tasks, knowledge questions, and case study applications.
- Practical demonstrations and role plays.
- Supervised work placement hours in a real-world mental health service setting.
How do I become a peer support worker in Australia?
The most common pathway is completing the CHC43515 Certificate IV in Mental Health Peer Work. This nationally recognised qualification is designed for people with lived experience of mental health challenges and provides the skills, knowledge, and supervised placement experience to work as a peer support worker in hospitals, community organisations, NDIS providers, and other mental health services.
What is mental health peer work?
Mental health peer work is a field of community and health services where people draw on their own lived experience of mental health challenges to support others on their recovery journey. Peer workers offer something that goes beyond clinical training: a connection built on genuine shared understanding. They help people navigate the mental health system, connect with services and community support, and feel less alone. The peer workforce is growing rapidly across hospitals, NDIS providers, community organisations, and government services throughout Australia.
Is this course right for me if I have my own lived experience of mental health?
Yes. This qualification is specifically designed for people who have their own lived experience as a consumer of the mental health system. If you have personally navigated mental health challenges and are ready to use that experience to support others, this course is for you. Your experience is not a barrier. It is the foundation of this work. You will learn how to use that experience professionally, within clear boundaries, to build trust, hope, and genuine connection with the people you support.
Can I study peer work online?
Yes. Your training is delivered fully online through Zoom and the aXcelerate LMS, giving you the flexibility to study from anywhere in Australia without attending a campus. Your 80-hour work placement requires in-person attendance at an approved mental health facility, coordinated through our partner SkilTrak, ideally within 30km of your home where practicable.
What jobs can I get with a Cert 4 in Mental Health Peer Work?
Roles include consumer peer worker, carer peer worker, peer support specialist, community mental health worker, NDIS peer support provider, mental health support worker, and peer work coordinator. Employers include hospitals, community mental health organisations, NDIS providers, Headspace centres, Primary Health Networks, and government services.
How much does a peer support worker earn?
Entry-level peer support workers earn $55,000–$68,000 per year. Experienced peer workers earn $65,000–$75,000, and senior roles such as peer work coordinator or team leader can reach $80,000–$95,000. Most roles fall under the SCHADS Award, and salaries vary by employer and setting.
What topics will I study in this course?
The CHC43515 Certificate IV in Mental Health Peer Work supports you to build the knowledge and practical skills needed for professional peer support roles focused on recovery, ethical practice, and positive outcomes for people navigating mental health challenges.
Here is what you will explore in the program:
Core Units include:
- CHCDIV001 – Work with diverse people
- HLTWHS001 – Participate in workplace health and safety
- CHCMHS008 – Promote and facilitate self advocacy
- CHCMHS011 – Assess and promote social, emotional and physical wellbeing
- CHCMHS007 – Work effectively in trauma informed care
- CHCPWK001 – Apply peer work practices in the mental health sector
- CHCPWK002 – Contribute to the continuous improvement of mental health services for consumers and carers
- CHCPWK003 – Apply lived experience in mental health peer work
Elective Units include:
- CHCAOD001 – Work in alcohol and other drugs context
- CHCCCS019 – Recognise and respond to crisis situations
- CHCMHS002 – Establish self-directed recovery relationships
- CHCMHS003 – Provide recovery oriented mental health services
- CHCMHS004 – Work collaboratively with the care network and other services
- HLTWHS006 – Manage personal stressors in the workplace
- CHCPWK004 – Work effectively in consumer mental health peer work
What qualification or recognition will I receive?
Upon successful completion of all required training and assessment components for the CHC43515 Certificate IV in Mental Health Peer Work, learners will be issued the following:
- A Certificate confirming successful completion of the qualification; and
- An Academic Transcript outlining all units of competency completed.
These documents officially confirm the achievement of a nationally recognised qualification, issued under the Australian Qualifications Framework (AQF). They are acknowledged across Australia and valued within the mental health, community services, and NDIS sectors.
Hader Institute of Education will issue these documents within 30 days of the final assessment, provided all course requirements have been met and tuition fees have been paid in full.
What are the possible career outcomes or study pathways?
There are several careers that the CHC43515 Certificate IV in Mental Health Peer Work could lead to, including:
- Consumer Peer Worker
- NDIS Peer Support Specialist
- Mental Health Support Worker
- Peer Work Coordinator
- Community Mental Health Worker
- Alcohol and Other Drugs Peer Worker
- Mental Health Advocate
- Lived Experience Consultant
You may also choose to continue your studies and progress to further qualifications in mental health, community services, or counselling to deepen your expertise and open new career pathways.
What is the work placement requirement?
This qualification includes a mandatory 80 hours of supervised work placement in an approved mental health organisation that supports lived experience workers. Placement is a vital part of your learning. It gives you hands-on, real-world experience and builds the confidence and industry skills you need to step into your career.
You will be supported by a dedicated Hader assessor throughout your placement. If you do not have a placement arranged, Hader Institute of Education partners with SkilTrak to source an appropriate placement on your behalf. Work placements are coordinated ideally within 30km of your home, where practicable.
Before starting placement, you may be required to:
- Hold a valid Working with Children Check (WWCC) or equivalent for your state or territory.
- Hold a valid National Police Check.
- Complete an NDIS screening check (where applicable).
- Provide proof of required immunisations, including flu or COVID-19 vaccinations (additional requirements may apply depending on government or facility policy).
Do you offer Recognition of Prior Learning (RPL)?
Learners with previous study, training, or relevant work experience may be eligible for Recognition of Prior Learning (RPL) or Credit Transfer (CT) for units in this qualification.
RPL assesses your existing skills and knowledge against the requirements of the CHC43515 Certificate IV in Mental Health Peer Work. To apply, indicate your interest during enrolment and provide evidence such as qualifications, statements of attainment, or work samples.
Applications are reviewed under the Hader Institute of Education RPL and Credit Transfer Policy. See the Hader Institute of Education Learner Handbook and Policies and Procedures for more information.
What wellbeing support is available while I study?
Studying this course can sometimes bring up personal experiences. Your wellbeing matters to us at every stage of your journey. If you ever feel overwhelmed, please reach out to your trainer or Learner Support Officer at any time.
You can also connect with these free support services:
- Lifeline — 13 11 14 (24/7 crisis support)
- Beyond Blue — 1300 22 4636 (24/7 mental health support)
- SANE Australia — 1800 187 263 (mental health information and referral)
- MindSpot — 1800 614 434 (free mental health assessment)
- Suicide Call Back Service — 1300 659 467 (24/7 counselling)
Asking for support is a strength, and we are here to walk alongside you.
Course Outcomes & Recognition
Why Study at Hader Institute of Education?
We believe in a future where everyone feels included, connected, valued and belongs. We’re in business to empower people to help each other on their paths to discovery and transformation.
Accredited Courses
All our Certificate and Diploma courses are nationally recognised.
Structured Online Learning
Learn anywhere, anytime, and at your own pace with our online courses — plus access to weekly virtual teaching sessions, recorded lectures, and exclusive masterclasses with industry professionals.
Work Placement Guaranteed
We offer work experience placement through our partner Skiltrak, a pioneer in blending personalised placement opportunities and professional development.
Job Search Assistance
From the moment you commence your studies, we'll help you with resume reformatting, cover letters and finding the right role.
The Heart of Who We Are
A community that believes in empowering learners and transforming lives of learners through education.
I’ve been studying with Hader Institute for the past year and am currently completing my Diploma in Youth Work. My experience so far has been nothing short of outstanding.I’ve had the absolute pleasure of having Viki as my lecturer. She consistently delivers rich, detailed education throughout our online classes. Viki is approachable, enthusiastic, and always eager to answer any question—never with judgment, always with encouragement.Hader Institute itself is incredibly supportive. They regularly check in with phone calls to see how I’m progressing and to offer any additional support I might need. That level of care is rare and genuinely appreciated.The learning environment is both supportive and informative. Compared to other institutions I’ve studied at, I can honestly say I’ve never felt so comfortable, accepted, and encouraged in an educational setting. The sense of being valued as a student makes a huge difference.Highly recommend Hader Institute to anyone looking to further their education in a welcoming and empowering environment.
I'm really glad I chose to study at Hader. A big shoutout to my lecturer Blake for being so encouraging and always taking the time to explain things clearly. Also, thank you to the learner support team, they’ve been super helpful whenever I needed a hand
I’ve been working in Community Services for the past six years. I got into this work because I love helping people, not because of my studies. When I finally decided to study, I spent a lot of time looking for the best option that would fit my life. I was working full-time as a youth worker, married, and had a newborn at home. I couldn’t go to face-to-face classes, so studying online was my only choice.I’m over 40 and hadn’t studied in more than 20 years, so starting again was really hard. Learning how to use a new website, understanding how the classes and assessments worked, and even things like what “RPL” meant were all new to me. After a long week at work, keeping up with classes felt overwhelming. I think it’s tough for any adult to go back to studying after so long.Even though it was a big challenge, the Hader Institute supported me all the way. They guided me, kept me on track, and made me feel like I was part of something. But the real difference for me was Viki Hannah. Her kindness, patience, and encouragement really helped me move forward. She saw the experience I already had and helped me believe in myself during some really hard times. I feel like I found a mentor without even looking for one — and that’s something special.I truly hope I can keep in touch with Viki, and it’s good to know I can always reach out to Hader Institute again if I ever need support.
Viki Hannah was an absolute great help to me during my course, provided me with one on one support every week to help me get through all my roleplay assessments, I alway felt that Viki went out of her way to make sure that I was supported in every way that I needed to be able to complete my study.had a great experience during my final work placement observation. Charlotte’s instructions to help me prepare for the assessment were very clear and helpful, and she also supported me with a job I am applying for. I’m very grateful for the guidance and support I received from Hader Institute of Education!
My Trainer was Viki Hannah, what I liked most about our work together in classes and assessment support was how approachable and supportive you were. You always explained things clearly and took the time to make sure I understood, especially when I felt unsure about certain parts of the work. Your encouragement really helped boost my confidence. You made a real positive difference to my experience. For example, during my assessment preparation, you gave really helpful one-to-one guidance that made the tasks feel more manageable. I felt more organised and motivated because of your help. Thank you
A great place to study with, and a massive thank you to Cayan! An absolute awesome educator with sound knowledge and always happy to go above and beyond to get his students across the line. A top bloke as well. Couldn't be happier with the way he conducts himself professionally.
I want to thank Hader for hearing my special need's for my cert 4 AOD course and connecting me with Viki Hannah.Viki has dedicated her time with me to answer any concerns and question's regarding my studies. Viki has always been attentive to help me understand where I may be having trouble understanding. Viki does this by using her amazing skills in communication, compassion, empathy, experience and wisdom.I would also like to thank the amazing Duane for doing the same while facilitating our weekly 3 hour class. Hader has a great team of dedicated people and I feel happy that I chose Hader.
The best staff and study experience. Really positive environment and helping nature of everyone listening to the queries and everything. I am glad I made the right decision. My trainer Viki is the most supportive and emotionally intelligent woman. She is someone you can always rely upon.
My experiences with Hader has been wonderful and they have made me feel right at home in my studies in cert IV mental health.Cayan has been the teacher for our Wednesday night classes and he has been amazing in his delivery of the units we have completed and is always readily available with any help or advice we need.He is a very valued part of the institute of education and comes highly recommended.I would also like to give a shout out to Vicki who has been ready to answer any queries I have had and provide any extra guidance I have needed.My Initial contact person Sasha was amazing in explaining the ins and out of the course structures and so on and is also always available to answer any of my questions.I have also had conversations with Mika, a learning support officer who has been, and is a treasure trove of information and has been a fantastic support throughout.Whether you are starting out your education journey or trying to get back into the workforce in a second career through further learning, Hader Institute has you covered in all angles and will ensure you succeed in whichever career path you choose.Best wishesMartin O'Connor
I am delighted to provide a referral based on my experience studying with the Hader Institute. After much contemplation, I began my studies in late October, enrolling in the Certificate IV in Alcohol and Other Drugs (AOD). At the age of 55, I initially worried that I might be “too old” to return to education. To my surprise and delight, I’ve nearly completed my first course and have even progressed to the AOD Diploma.Choosing the right educational institution was a significant decision for me. The affordability of Hader’s fees and the flexible content delivery were key factors that made it stand out. I’ve found the option to attend Duane’s incredibly informative online classes when needed invaluable, while also having the freedom to request extra modules so I can study at my own pace.The support I’ve received from the trainers has been exceptional. Mika, in particular, has been wonderfully encouraging, and Sasha’s patience and wealth of knowledge have made navigating my studies much easier, even as I ask countless questions. As someone who isn’t particularly comfortable with technology, I’ve also greatly appreciated the simplicity and user-friendliness of the Axcelerate portal—it’s been such a relief.Embarking on this journey was a big decision, but I am now immensely grateful that I chose Hader Institute. The support, flexibility, and resources provided have made all the difference, and I’m thrilled with the progress I’ve made so far.
I’ve been studying with Hader Institute for the past year and am currently completing my Diploma in Youth Work. My experience so far has been nothing short of outstanding.I’ve had the absolute pleasure of having Viki as my lecturer. She consistently delivers rich, detailed education throughout our online classes. Viki is approachable, enthusiastic, and always eager to answer any question—never with judgment, always with encouragement.Hader Institute itself is incredibly supportive. They regularly check in with phone calls to see how I’m progressing and to offer any additional support I might need. That level of care is rare and genuinely appreciated.The learning environment is both supportive and informative. Compared to other institutions I’ve studied at, I can honestly say I’ve never felt so comfortable, accepted, and encouraged in an educational setting. The sense of being valued as a student makes a huge difference.Highly recommend Hader Institute to anyone looking to further their education in a welcoming and empowering environment.
I'm really glad I chose to study at Hader. A big shoutout to my lecturer Blake for being so encouraging and always taking the time to explain things clearly. Also, thank you to the learner support team, they’ve been super helpful whenever I needed a hand
I’ve been working in Community Services for the past six years. I got into this work because I love helping people, not because of my studies. When I finally decided to study, I spent a lot of time looking for the best option that would fit my life. I was working full-time as a youth worker, married, and had a newborn at home. I couldn’t go to face-to-face classes, so studying online was my only choice.I’m over 40 and hadn’t studied in more than 20 years, so starting again was really hard. Learning how to use a new website, understanding how the classes and assessments worked, and even things like what “RPL” meant were all new to me. After a long week at work, keeping up with classes felt overwhelming. I think it’s tough for any adult to go back to studying after so long.Even though it was a big challenge, the Hader Institute supported me all the way. They guided me, kept me on track, and made me feel like I was part of something. But the real difference for me was Viki Hannah. Her kindness, patience, and encouragement really helped me move forward. She saw the experience I already had and helped me believe in myself during some really hard times. I feel like I found a mentor without even looking for one — and that’s something special.I truly hope I can keep in touch with Viki, and it’s good to know I can always reach out to Hader Institute again if I ever need support.
Viki Hannah was an absolute great help to me during my course, provided me with one on one support every week to help me get through all my roleplay assessments, I alway felt that Viki went out of her way to make sure that I was supported in every way that I needed to be able to complete my study.had a great experience during my final work placement observation. Charlotte’s instructions to help me prepare for the assessment were very clear and helpful, and she also supported me with a job I am applying for. I’m very grateful for the guidance and support I received from Hader Institute of Education!
My Trainer was Viki Hannah, what I liked most about our work together in classes and assessment support was how approachable and supportive you were. You always explained things clearly and took the time to make sure I understood, especially when I felt unsure about certain parts of the work. Your encouragement really helped boost my confidence. You made a real positive difference to my experience. For example, during my assessment preparation, you gave really helpful one-to-one guidance that made the tasks feel more manageable. I felt more organised and motivated because of your help. Thank you
A great place to study with, and a massive thank you to Cayan! An absolute awesome educator with sound knowledge and always happy to go above and beyond to get his students across the line. A top bloke as well. Couldn't be happier with the way he conducts himself professionally.
I want to thank Hader for hearing my special need's for my cert 4 AOD course and connecting me with Viki Hannah.Viki has dedicated her time with me to answer any concerns and question's regarding my studies. Viki has always been attentive to help me understand where I may be having trouble understanding. Viki does this by using her amazing skills in communication, compassion, empathy, experience and wisdom.I would also like to thank the amazing Duane for doing the same while facilitating our weekly 3 hour class. Hader has a great team of dedicated people and I feel happy that I chose Hader.
The best staff and study experience. Really positive environment and helping nature of everyone listening to the queries and everything. I am glad I made the right decision. My trainer Viki is the most supportive and emotionally intelligent woman. She is someone you can always rely upon.
My experiences with Hader has been wonderful and they have made me feel right at home in my studies in cert IV mental health.Cayan has been the teacher for our Wednesday night classes and he has been amazing in his delivery of the units we have completed and is always readily available with any help or advice we need.He is a very valued part of the institute of education and comes highly recommended.I would also like to give a shout out to Vicki who has been ready to answer any queries I have had and provide any extra guidance I have needed.My Initial contact person Sasha was amazing in explaining the ins and out of the course structures and so on and is also always available to answer any of my questions.I have also had conversations with Mika, a learning support officer who has been, and is a treasure trove of information and has been a fantastic support throughout.Whether you are starting out your education journey or trying to get back into the workforce in a second career through further learning, Hader Institute has you covered in all angles and will ensure you succeed in whichever career path you choose.Best wishesMartin O'Connor
I am delighted to provide a referral based on my experience studying with the Hader Institute. After much contemplation, I began my studies in late October, enrolling in the Certificate IV in Alcohol and Other Drugs (AOD). At the age of 55, I initially worried that I might be “too old” to return to education. To my surprise and delight, I’ve nearly completed my first course and have even progressed to the AOD Diploma.Choosing the right educational institution was a significant decision for me. The affordability of Hader’s fees and the flexible content delivery were key factors that made it stand out. I’ve found the option to attend Duane’s incredibly informative online classes when needed invaluable, while also having the freedom to request extra modules so I can study at my own pace.The support I’ve received from the trainers has been exceptional. Mika, in particular, has been wonderfully encouraging, and Sasha’s patience and wealth of knowledge have made navigating my studies much easier, even as I ask countless questions. As someone who isn’t particularly comfortable with technology, I’ve also greatly appreciated the simplicity and user-friendliness of the Axcelerate portal—it’s been such a relief.Embarking on this journey was a big decision, but I am now immensely grateful that I chose Hader Institute. The support, flexibility, and resources provided have made all the difference, and I’m thrilled with the progress I’ve made so far.
Online trainers & assessors
Our online trainer & assessors are qualified, dedicated professionals who have current industry experience and qualifications in a range of industries. Their industry experience is continually up to date by participating in professional development activities, therefore giving our learners the best practical industry experience.
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