With an unwavering commitment to empowering others, Charlotte Kendrick brings both heart and strategic insight to her role in the education and community services sector. Originally from the Netherlands, Charlotte has built a deeply fulfilling life in Australia—balancing a dynamic career with her role as a devoted mum of two and supportive partner. Her journey reflects resilience, adaptability, and a genuine passion for making a difference.
Charlotte serves as Training Operations Manager at Hader Institute of Education, where she oversees curriculum development, quality assurance, and the student experience, ensuring high standards in course delivery and training operations. Her foundation in Social Work and Community Services, combined with years of hands-on experience in education and training, positions her as a true leader in vocational education and training (VET). She holds a Bachelor of Social Work from the University of Applied Science Utrecht, a Diploma of Education (Family and Community Services) from Southern Cross Education Institute, and a Certificate IV in Training and Assessment.
Her career spans critical roles in training operations and course delivery, including as Lead Trainer at Healthcare Australia. In these roles, Charlotte has overseen curriculum development, quality assurance, trainer mentoring, and student experience improvements. She is deeply committed to creating safe, inclusive, and student-centred learning environments that empower future professionals in Mental Health, Alcohol and Other Drugs (AoD), and Community Services.
Charlotte’s leadership style is hands-on, collaborative, and driven by purpose. She thrives in fast-paced environments, often leading by example—whether she’s guiding her team, enhancing course quality, or working closely with students and trainers to foster continuous improvement.
When she’s not working, Charlotte channels her strength and joy through movement—whether it's lifting weights at CrossFit or dancing in the studio on Tuesdays. This unique combination of energy, empathy, and strategic thinking makes her a powerful force in both life and learning.
Educational Background:
- Bachelor of Social Work, University of Applied Science Utrecht
- Diploma of Education (Family and Community Services), Southern Cross Education Institute
- Certificate IV in Training and Assessment (TAE40116), Inspire Education
Join Charlotte as she continues to lead and shape the next generation of professionals—instilling not just knowledge and skills, but confidence, compassion, and a drive to make a real difference.