Diploma of Counselling Online
Learn evidence-based counselling techniques, develop your communication and active listening skills, and build a deep understanding of ethical practice, diversity, and professional boundaries.
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Mode of study: 100% Online Self-Paced
Nationally Recognised Training Provider - RTO 45162
No Exams
Build the skills to support others through their toughest moments — with a Diploma of Counselling designed around your life. The CHC51015 Diploma of Counselling at Hader Institute of Education gives you a nationally recognised qualification, practical counselling skills, and real work experience, all delivered 100% online.
- Nationally recognised — Australian Qualifications Framework qualification, regulated by ASQA
- ACA-Recognised — This qualification meets the minimum requirement for Australian Counselling Association Level 2 membership
- 100% online — study from anywhere in Australia, at your own pace
- Trainer support — learn from trainers with current industry experience in counselling and mental health
Course Outcomes
A Diploma of Counselling opens doors to a range of rewarding roles across the community services and mental health sectors.
The demand for qualified counsellors in Australia is growing. Mental health awareness, NDIS expansion, Medicare-funded counselling sessions, and workplace wellbeing programs are all creating new positions. Counsellors are needed in cities and regional areas alike.
Career Outcomes
Salary data sourced from Seek.com.au and ACA member surveys, 2025–2026. Actual salaries vary by location, employer, and experience.
Study Pathways
- Continue Studying CHC53315 Diploma of Mental Health
- Continue Studying CHC52025 Diploma of Community Services
Course Units
Core units
- CHCCCS019: Recognise and respond to crisis situations
- CHCCSL001: Establish and confirm the counselling relationship
- CHCCSL002: Apply specialist interpersonal and counselling interview skills
- CHCLEG001: Work legally and ethically
- CHCDIV001: Work with diverse people
- CHCDIV002: Promote Aboriginal and/or Torres Strait Islander cultural safety
- CHCCSM005: Develop, facilitate and review all aspects of case management
- CHCPRP003: Reflect and improve own professional practice
- CHCCSL003: Facilitate the counselling relationship and process
- CHCCSL004: Research and apply personality and development theories
- CHCCSL005: Apply learning theories in counselling
- CHCCSL006: Select and use counselling therapies
- CHCCSL007: Support counselling clients in decision-making processes
Elective units
Elective options allow you to specialise in areas relevant to your career goals, including:
- CHCCCS017: Provide loss and grief support
- CHCDFV001: Recognise and respond appropriately to domestic and family violence
- CHCGRP002: Plan and conduct group activities
- CHCMHS001: Work with people with mental health issues
Core Units
Elective Units
Application Process
Step 1: Apply
Complete a Pre-Enrolment Application over the phone with our Admissions Team, or online via our website by clicking the “Apply Now” button.
Step 2: Assessment
Take a short Online Literacy and Numeracy Quiz to assess your current skills and ensure the right level of support throughout your studies.
Step 3: Pre-Training Interview
Join a quick Orientation Call with our team to confirm your eligibility requirements, availability, and acceptance into your chosen course.
Step 4: Acceptance
Once accepted, you’ll receive your Letter of Acceptance along with your login details to access our online learning platform and commence your studies.
Payment Options
Hader Institute understands that you sometimes need flexibility in your ability to pay for something as important as your education. Through our partners you can access a range of payment plans to make your education accessible, affordable and flexible; or pay up-front for a discount.
To ensure that learners can fully participate in the course and meet all requirements, the following entry conditions apply:
- Be at least 18 years of age
- Must be an Australian citizen, a permanent resident, or hold a visa with full work and study rights.
- Have completed their education to a level which is equivalent to an Australian Senior High School Year 12 or successful completion of a Level 4 literacy and numeracy assessment or has completed an Australian Qualifications Framework Certificate IV level qualification or higher.
- Have sound computer skills, including:
- Ability to navigate software systems
- Intermediate use of Microsoft Word (formatting, tables, editing) to complete assessments
- Have access to a laptop or desktop computer with a reliable internet connection to complete online modules and attend virtual Zoom classes
- Complete a Pre-Training Review interview (via phone) to confirm eligibility and readiness to undertake the course.
Self-paced learning. You access your course through our online learning platform, where materials are structured into clear modules with milestones. Study at 6am before work, at 9pm after the kids are in bed, or on your lunch break. You choose when and where.
Trainer support. Your trainers aren’t academics reading from a textbook. They’re qualified counsellors with current industry experience. You get one-on-one guidance, regular check-ins, and live evening Zoom sessions where you can ask questions, practise skills, and connect with other learners.
Interactive assessments. Forget multiple-choice exams. Your assessments are practical — written case studies, role-play scenarios, reflective journals, and real-world tasks that build skills you’ll actually use in your career.
Student support. Our student services team is here for you from enrolment through to graduation. Got a question? We respond within 24 hours.
Hader Institute provides support to all learners through the trainer and the Hader Institute of Education Learner Support Officer.
The assessment is conducted using a combination of realistic workplace tasks, projects, knowledge tests, case studies and practical demonstrations. The following provides a brief explanation of the assessment methods that are to be applied: Written tasks; Case Study; Practical Activities; Demonstration and Role Plays.
Can you become a counsellor with just a Diploma?
Yes. The CHC51015 Diploma of Counselling is the minimum qualification accepted by the Australian Counselling Association (ACA) for Level 2 membership. ACA registration is widely recognised by employers across Australia, and many practising counsellors hold a Diploma as their primary qualification. You don’t need a university degree to start your counselling career.
What can you do with a Diploma of counselling?
You can work as a counsellor in community organisations, mental health services, private practice, family relationship centres, drug and alcohol services, schools, hospitals, NDIS providers, and Employee Assistance Programs. Specific roles include general counsellor, family counsellor, grief and loss counsellor, drug and alcohol counsellor, youth counsellor, and mental health support worker.
How much does a counsellor earn in Australia?
Entry-level counsellors typically earn $65,000–$72,000 per year. With experience, salaries range from $78,000 to $96,000, and counsellors in private practice can earn $80,000–$120,000 or more depending on their caseload. Salaries vary by location, employer, and specialisation.
What qualifications do I need for counselling?
The minimum qualification for professional registration as a counsellor in Australia is the CHC51015 Diploma of Counselling. This qualifies you for ACA Level 2 membership. A bachelor’s or master’s degree is required for PACFA registration and some clinical roles, but the Diploma is a complete, standalone pathway into the profession.
Is the Diploma of Counselling government funded?
Funding varies by state. Some states offer subsidised training through programs like Skills First (Victoria), Smart and Skilled (NSW), or similar initiatives. VET Student Loans may also be available at approved providers. Contact our team to find out what funding options are available to you.
Can you practise as a counsellor with a Diploma in Australia?
Yes. Counselling is not a protected title in Australia, which means you can legally practise as a counsellor with a Diploma. However, professional registration with the ACA (which requires a Diploma as a minimum) is expected by most employers and gives you access to professional indemnity insurance, supervision frameworks, and ongoing professional development.
How long does the Diploma of Counselling take?
At Hader Institute, the Diploma of Counselling is delivered as a self-paced online course. Most learners complete it in 12–18 months, though you can finish faster if you have more time to dedicate, or take longer if needed. There are no fixed timetables or semester deadlines.
What is CHC51015 Diploma of Counselling?
The CHC51015 Diploma of Counselling is a nationally recognised qualification designed for learners who want to build professional counselling skills and step into meaningful roles across the counselling and community services sector. It prepares you to establish therapeutic relationships, support clients through complex challenges, and practise legally and ethically across settings such as community organisations, mental health services, and private practice.
What topics will I study in this course?
The CHC51015 Diploma of Counselling supports you to build the knowledge and practical skills needed for professional counselling roles focused on person-centred support, ethical practice, and positive client outcomes. It provides opportunities to develop therapeutic skills, apply counselling frameworks, and work confidently with diverse populations.
Here is what you will explore in each program:
Core Units include:
- CHCCCS019 – Recognise and respond to crisis situations
- CHCCSL001 – Establish and confirm the counselling relationship
- CHCCSL002 – Apply specialist interpersonal and counselling interview skills
- CHCLEG001 – Work legally and ethically
- CHCDIV001 – Work with diverse people
- CHCDIV002 – Promote Aboriginal and/or Torres Strait Islander cultural safety
- CHCCSM005 – Develop, facilitate and review all aspects of case management
- CHCPRP003 – Reflect and improve own professional practice
- CHCCSL003 – Facilitate the counselling relationship and process
- CHCCSL004 – Research and apply personality and development theories
- CHCCSL005 – Apply learning theories in counselling
- CHCCSL006 – Select and use counselling therapies
- CHCCSL007 – Support counselling clients in decision-making processes
Elective Units include:
- CHCCCS017 – Provide loss and grief support
- CHCDFV001 – Recognise and respond appropriately to domestic and family violence
- CHCGRP002 – Plan and conduct group activities
- CHCMHS001 – Work with people with mental health issues
What qualification or recognition will I receive after completing the CHC51015?
Upon successful completion of all required training and assessment components for the CHC51015 Diploma of Counselling, learners will be issued the following:
- A Certificate confirming successful completion of the qualification; and
- An Academic Transcript outlining all units of competency completed.
These documents officially confirm the achievement of a nationally recognised qualification, issued under the Australian Qualifications Framework (AQF). They're acknowledged across Australia and valued within the youth work, mental health, alcohol and other drug and community services sectors.
The Hader Institute of Education will issue these documents within 30 days of the final assessment, provided all course re
What are the possible career outcomes or study pathways for a Diploma of Counselling?
There are several careers that the CHC51015 Diploma of Counselling could lead to, including:
- Counsellor (Community or Private Practice)
- Mental Health Support Worker
- Case Manager
- Case Coordinator
- Family and Relationship Counsellor
- Drug and Alcohol Counsellor
- Youth Counsellor
- Grief and Loss Counsellor
- Employee Assistance Program (EAP) Counsellor
Do you offer Recognition of Prior Learning (RPL) for the CHC51015?
Learners with previous study, training, or relevant work experience may be eligible for Recognition of Prior Learning (RPL) or Credit Transfer (CT) for units in this dual qualification.
RPL assesses your existing skills and knowledge against the requirements of the CHC51015 Diploma of Counselling. To apply, indicate your interest during enrolment and provide evidence such as qualifications, statements of attainment, or work samples.
Applications are reviewed under the Hader Institute of Education RPL and Credit Transfer Policy. See the Hader Institute of Education Learner Handbook and Policies and Procedures for more information.
Course Outcomes & Recognition
Why Study at Hader Institute?
We believe in a future where everyone feels included, connected, valued and belongs. We’re in business to empower people to help each other on their paths to discovery and transformation.
Accredited Courses
All our Certificate and Diploma courses are nationally recognised.
Structured Online Learning
Learn anywhere, anytime, and at your own pace with our online courses — plus access to weekly virtual teaching sessions, recorded lectures, and exclusive masterclasses with industry professionals.
Job Search Assistance
From the moment you commence your studies, we'll help you with resume reformatting, cover letters and finding the right role.
The Heart of Who We Are
A community that believes in empowering learners and transforming lives of learners through education.
I’ve been studying with Hader Institute for the past year and am currently completing my Diploma in Youth Work. My experience so far has been nothing short of outstanding.I’ve had the absolute pleasure of having Viki as my lecturer. She consistently delivers rich, detailed education throughout our online classes. Viki is approachable, enthusiastic, and always eager to answer any question—never with judgment, always with encouragement.Hader Institute itself is incredibly supportive. They regularly check in with phone calls to see how I’m progressing and to offer any additional support I might need. That level of care is rare and genuinely appreciated.The learning environment is both supportive and informative. Compared to other institutions I’ve studied at, I can honestly say I’ve never felt so comfortable, accepted, and encouraged in an educational setting. The sense of being valued as a student makes a huge difference.Highly recommend Hader Institute to anyone looking to further their education in a welcoming and empowering environment.
I'm really glad I chose to study at Hader. A big shoutout to my lecturer Blake for being so encouraging and always taking the time to explain things clearly. Also, thank you to the learner support team, they’ve been super helpful whenever I needed a hand
I’ve been working in Community Services for the past six years. I got into this work because I love helping people, not because of my studies. When I finally decided to study, I spent a lot of time looking for the best option that would fit my life. I was working full-time as a youth worker, married, and had a newborn at home. I couldn’t go to face-to-face classes, so studying online was my only choice.I’m over 40 and hadn’t studied in more than 20 years, so starting again was really hard. Learning how to use a new website, understanding how the classes and assessments worked, and even things like what “RPL” meant were all new to me. After a long week at work, keeping up with classes felt overwhelming. I think it’s tough for any adult to go back to studying after so long.Even though it was a big challenge, the Hader Institute supported me all the way. They guided me, kept me on track, and made me feel like I was part of something. But the real difference for me was Viki Hannah. Her kindness, patience, and encouragement really helped me move forward. She saw the experience I already had and helped me believe in myself during some really hard times. I feel like I found a mentor without even looking for one — and that’s something special.I truly hope I can keep in touch with Viki, and it’s good to know I can always reach out to Hader Institute again if I ever need support.
Viki Hannah was an absolute great help to me during my course, provided me with one on one support every week to help me get through all my roleplay assessments, I alway felt that Viki went out of her way to make sure that I was supported in every way that I needed to be able to complete my study.had a great experience during my final work placement observation. Charlotte’s instructions to help me prepare for the assessment were very clear and helpful, and she also supported me with a job I am applying for. I’m very grateful for the guidance and support I received from Hader Institute of Education!
My Trainer was Viki Hannah, what I liked most about our work together in classes and assessment support was how approachable and supportive you were. You always explained things clearly and took the time to make sure I understood, especially when I felt unsure about certain parts of the work. Your encouragement really helped boost my confidence. You made a real positive difference to my experience. For example, during my assessment preparation, you gave really helpful one-to-one guidance that made the tasks feel more manageable. I felt more organised and motivated because of your help. Thank you
A great place to study with, and a massive thank you to Cayan! An absolute awesome educator with sound knowledge and always happy to go above and beyond to get his students across the line. A top bloke as well. Couldn't be happier with the way he conducts himself professionally.
I want to thank Hader for hearing my special need's for my cert 4 AOD course and connecting me with Viki Hannah.Viki has dedicated her time with me to answer any concerns and question's regarding my studies. Viki has always been attentive to help me understand where I may be having trouble understanding. Viki does this by using her amazing skills in communication, compassion, empathy, experience and wisdom.I would also like to thank the amazing Duane for doing the same while facilitating our weekly 3 hour class. Hader has a great team of dedicated people and I feel happy that I chose Hader.
The best staff and study experience. Really positive environment and helping nature of everyone listening to the queries and everything. I am glad I made the right decision. My trainer Viki is the most supportive and emotionally intelligent woman. She is someone you can always rely upon.
My experiences with Hader has been wonderful and they have made me feel right at home in my studies in cert IV mental health.Cayan has been the teacher for our Wednesday night classes and he has been amazing in his delivery of the units we have completed and is always readily available with any help or advice we need.He is a very valued part of the institute of education and comes highly recommended.I would also like to give a shout out to Vicki who has been ready to answer any queries I have had and provide any extra guidance I have needed.My Initial contact person Sasha was amazing in explaining the ins and out of the course structures and so on and is also always available to answer any of my questions.I have also had conversations with Mika, a learning support officer who has been, and is a treasure trove of information and has been a fantastic support throughout.Whether you are starting out your education journey or trying to get back into the workforce in a second career through further learning, Hader Institute has you covered in all angles and will ensure you succeed in whichever career path you choose.Best wishesMartin O'Connor
I am delighted to provide a referral based on my experience studying with the Hader Institute. After much contemplation, I began my studies in late October, enrolling in the Certificate IV in Alcohol and Other Drugs (AOD). At the age of 55, I initially worried that I might be “too old” to return to education. To my surprise and delight, I’ve nearly completed my first course and have even progressed to the AOD Diploma.Choosing the right educational institution was a significant decision for me. The affordability of Hader’s fees and the flexible content delivery were key factors that made it stand out. I’ve found the option to attend Duane’s incredibly informative online classes when needed invaluable, while also having the freedom to request extra modules so I can study at my own pace.The support I’ve received from the trainers has been exceptional. Mika, in particular, has been wonderfully encouraging, and Sasha’s patience and wealth of knowledge have made navigating my studies much easier, even as I ask countless questions. As someone who isn’t particularly comfortable with technology, I’ve also greatly appreciated the simplicity and user-friendliness of the Axcelerate portal—it’s been such a relief.Embarking on this journey was a big decision, but I am now immensely grateful that I chose Hader Institute. The support, flexibility, and resources provided have made all the difference, and I’m thrilled with the progress I’ve made so far.
I’ve been studying with Hader Institute for the past year and am currently completing my Diploma in Youth Work. My experience so far has been nothing short of outstanding.I’ve had the absolute pleasure of having Viki as my lecturer. She consistently delivers rich, detailed education throughout our online classes. Viki is approachable, enthusiastic, and always eager to answer any question—never with judgment, always with encouragement.Hader Institute itself is incredibly supportive. They regularly check in with phone calls to see how I’m progressing and to offer any additional support I might need. That level of care is rare and genuinely appreciated.The learning environment is both supportive and informative. Compared to other institutions I’ve studied at, I can honestly say I’ve never felt so comfortable, accepted, and encouraged in an educational setting. The sense of being valued as a student makes a huge difference.Highly recommend Hader Institute to anyone looking to further their education in a welcoming and empowering environment.
I'm really glad I chose to study at Hader. A big shoutout to my lecturer Blake for being so encouraging and always taking the time to explain things clearly. Also, thank you to the learner support team, they’ve been super helpful whenever I needed a hand
I’ve been working in Community Services for the past six years. I got into this work because I love helping people, not because of my studies. When I finally decided to study, I spent a lot of time looking for the best option that would fit my life. I was working full-time as a youth worker, married, and had a newborn at home. I couldn’t go to face-to-face classes, so studying online was my only choice.I’m over 40 and hadn’t studied in more than 20 years, so starting again was really hard. Learning how to use a new website, understanding how the classes and assessments worked, and even things like what “RPL” meant were all new to me. After a long week at work, keeping up with classes felt overwhelming. I think it’s tough for any adult to go back to studying after so long.Even though it was a big challenge, the Hader Institute supported me all the way. They guided me, kept me on track, and made me feel like I was part of something. But the real difference for me was Viki Hannah. Her kindness, patience, and encouragement really helped me move forward. She saw the experience I already had and helped me believe in myself during some really hard times. I feel like I found a mentor without even looking for one — and that’s something special.I truly hope I can keep in touch with Viki, and it’s good to know I can always reach out to Hader Institute again if I ever need support.
Viki Hannah was an absolute great help to me during my course, provided me with one on one support every week to help me get through all my roleplay assessments, I alway felt that Viki went out of her way to make sure that I was supported in every way that I needed to be able to complete my study.had a great experience during my final work placement observation. Charlotte’s instructions to help me prepare for the assessment were very clear and helpful, and she also supported me with a job I am applying for. I’m very grateful for the guidance and support I received from Hader Institute of Education!
My Trainer was Viki Hannah, what I liked most about our work together in classes and assessment support was how approachable and supportive you were. You always explained things clearly and took the time to make sure I understood, especially when I felt unsure about certain parts of the work. Your encouragement really helped boost my confidence. You made a real positive difference to my experience. For example, during my assessment preparation, you gave really helpful one-to-one guidance that made the tasks feel more manageable. I felt more organised and motivated because of your help. Thank you
A great place to study with, and a massive thank you to Cayan! An absolute awesome educator with sound knowledge and always happy to go above and beyond to get his students across the line. A top bloke as well. Couldn't be happier with the way he conducts himself professionally.
I want to thank Hader for hearing my special need's for my cert 4 AOD course and connecting me with Viki Hannah.Viki has dedicated her time with me to answer any concerns and question's regarding my studies. Viki has always been attentive to help me understand where I may be having trouble understanding. Viki does this by using her amazing skills in communication, compassion, empathy, experience and wisdom.I would also like to thank the amazing Duane for doing the same while facilitating our weekly 3 hour class. Hader has a great team of dedicated people and I feel happy that I chose Hader.
The best staff and study experience. Really positive environment and helping nature of everyone listening to the queries and everything. I am glad I made the right decision. My trainer Viki is the most supportive and emotionally intelligent woman. She is someone you can always rely upon.
My experiences with Hader has been wonderful and they have made me feel right at home in my studies in cert IV mental health.Cayan has been the teacher for our Wednesday night classes and he has been amazing in his delivery of the units we have completed and is always readily available with any help or advice we need.He is a very valued part of the institute of education and comes highly recommended.I would also like to give a shout out to Vicki who has been ready to answer any queries I have had and provide any extra guidance I have needed.My Initial contact person Sasha was amazing in explaining the ins and out of the course structures and so on and is also always available to answer any of my questions.I have also had conversations with Mika, a learning support officer who has been, and is a treasure trove of information and has been a fantastic support throughout.Whether you are starting out your education journey or trying to get back into the workforce in a second career through further learning, Hader Institute has you covered in all angles and will ensure you succeed in whichever career path you choose.Best wishesMartin O'Connor
I am delighted to provide a referral based on my experience studying with the Hader Institute. After much contemplation, I began my studies in late October, enrolling in the Certificate IV in Alcohol and Other Drugs (AOD). At the age of 55, I initially worried that I might be “too old” to return to education. To my surprise and delight, I’ve nearly completed my first course and have even progressed to the AOD Diploma.Choosing the right educational institution was a significant decision for me. The affordability of Hader’s fees and the flexible content delivery were key factors that made it stand out. I’ve found the option to attend Duane’s incredibly informative online classes when needed invaluable, while also having the freedom to request extra modules so I can study at my own pace.The support I’ve received from the trainers has been exceptional. Mika, in particular, has been wonderfully encouraging, and Sasha’s patience and wealth of knowledge have made navigating my studies much easier, even as I ask countless questions. As someone who isn’t particularly comfortable with technology, I’ve also greatly appreciated the simplicity and user-friendliness of the Axcelerate portal—it’s been such a relief.Embarking on this journey was a big decision, but I am now immensely grateful that I chose Hader Institute. The support, flexibility, and resources provided have made all the difference, and I’m thrilled with the progress I’ve made so far.
Online trainers & assessors
Our online trainer & assessors are qualified, dedicated professionals who have current industry experience and qualifications in a range of industries. Their industry experience is continually up to date by participating in professional development activities, therefore giving our learners the best practical industry experience.
Leading with Heart, Driving with Purpose
Empowering Individuals, Transforming Communities
Leading with Integrity, Empowering Through Action
Grounded in Experience, Driven by Compassion
Supporting learners with guidance, encouragement, and practice.
Advancing education grounded in empathy, research, and real-world practice
Committed to providing high-quality training grounded in well-being, compassion, and inclusion.
Fostering Growth Through Diverse Expertise
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