BSB50420
Diploma of Leadership and Management
Mode of study: 100% Online Self-Paced
No Exams
The BSB50420 Diploma of Leadership and Management is a nationally recognised AQF level 5 qualification. You study it online over 12 months, with a live trainer-led class every week.
You already lead people, or you’re getting ready to. This qualification is for team leaders, supervisors, and middle managers in any industry who want formal skills in managing a team’s performance, leading difficult conversations, and running operational plans.
It also suits experienced leaders who have learned on the job and want a qualification that recognises it. If that’s you, ask about recognition of prior learning (see below).
The units focus on managing through others: team effectiveness, people performance, influence, emotional intelligence, and operational plans.
Course Outcomes
The Diploma of Leadership and Management gives you evidence of your skills to show an employer; promotion and job offers still rest with the employer.
This course has no work placement. You’ll have access to our Job-Ready Program, Hader’s career-readiness support.
Who this course suits. The course is designed for you if:
- you’re a team leader, supervisor, or middle manager
- you want to move towards senior leadership
- you can plan on about 26 hours a week to finish in 12 months; apart from the weekly 3-hour live class, you choose when you study
You still need to meet the entry requirements set out in the FAQ below.
BSB50420 is listed as current on training.gov.au.
If you complete some units but not the whole course, you receive a Statement of Attainment for the units you’ve completed.
The Diploma is designed for team leaders, supervisors, and middle managers, and for those moving towards senior leadership.
SSalary figures are indicative only, sourced from SEEK team leader and operations manager salary data, October 2026. They are not a guarantee of earnings. Actual salaries vary by industry, employer, location, experience, and qualifications.
Study Pathways
The Diploma can lead into further business and management qualifications. Universities decide credit for earlier study case by case, so ask the university you plan to apply to.
The Certificate IV teaches you to coordinate operational plans; the Diploma teaches you to manage them, and adds units on developing critical thinking in others, managing people performance, and leading the development of diverse workforces. If you’re just starting out as a team leader, start with the Certificate IV.
If you manage in community services, our Advanced Diploma of Community Sector Management (CHC62015) is a management qualification for that sector.
Compare both levels on our leadership and management courses page.
Course Units
You’ll complete 12 units: six core and six electives. Your trainer may run them in a different order to suit class scheduling.
Core units
Elective units
I’ve been studying with Hader Institute for the past year and am currently completing my Diploma in Youth Work. My experience so far has been nothing short of outstanding.I’ve had the absolute pleasure of having Viki as my lecturer. She consistently delivers rich, detailed education throughout our online classes. Viki is approachable, enthusiastic, and always eager to answer any question—never with judgment, always with encouragement.Hader Institute itself is incredibly supportive. They regularly check in with phone calls to see how I’m progressing and to offer any additional support I might need. That level of care is rare and genuinely appreciated.The learning environment is both supportive and informative. Compared to other institutions I’ve studied at, I can honestly say I’ve never felt so comfortable, accepted, and encouraged in an educational setting. The sense of being valued as a student makes a huge difference.Highly recommend Hader Institute to anyone looking to further their education in a welcoming and empowering environment.
I'm really glad I chose to study at Hader. A big shoutout to my lecturer Blake for being so encouraging and always taking the time to explain things clearly. Also, thank you to the learner support team, they’ve been super helpful whenever I needed a hand
I’ve been working in Community Services for the past six years. I got into this work because I love helping people, not because of my studies. When I finally decided to study, I spent a lot of time looking for the best option that would fit my life. I was working full-time as a youth worker, married, and had a newborn at home. I couldn’t go to face-to-face classes, so studying online was my only choice.I’m over 40 and hadn’t studied in more than 20 years, so starting again was really hard. Learning how to use a new website, understanding how the classes and assessments worked, and even things like what “RPL” meant were all new to me. After a long week at work, keeping up with classes felt overwhelming. I think it’s tough for any adult to go back to studying after so long.Even though it was a big challenge, the Hader Institute supported me all the way. They guided me, kept me on track, and made me feel like I was part of something. But the real difference for me was Viki Hannah. Her kindness, patience, and encouragement really helped me move forward. She saw the experience I already had and helped me believe in myself during some really hard times. I feel like I found a mentor without even looking for one — and that’s something special.I truly hope I can keep in touch with Viki, and it’s good to know I can always reach out to Hader Institute again if I ever need support.
Viki Hannah was an absolute great help to me during my course, provided me with one on one support every week to help me get through all my roleplay assessments, I alway felt that Viki went out of her way to make sure that I was supported in every way that I needed to be able to complete my study.had a great experience during my final work placement observation. Charlotte’s instructions to help me prepare for the assessment were very clear and helpful, and she also supported me with a job I am applying for. I’m very grateful for the guidance and support I received from Hader Institute of Education!
My Trainer was Viki Hannah, what I liked most about our work together in classes and assessment support was how approachable and supportive you were. You always explained things clearly and took the time to make sure I understood, especially when I felt unsure about certain parts of the work. Your encouragement really helped boost my confidence. You made a real positive difference to my experience. For example, during my assessment preparation, you gave really helpful one-to-one guidance that made the tasks feel more manageable. I felt more organised and motivated because of your help. Thank you
A great place to study with, and a massive thank you to Cayan! An absolute awesome educator with sound knowledge and always happy to go above and beyond to get his students across the line. A top bloke as well. Couldn't be happier with the way he conducts himself professionally.
I want to thank Hader for hearing my special need's for my cert 4 AOD course and connecting me with Viki Hannah.Viki has dedicated her time with me to answer any concerns and question's regarding my studies. Viki has always been attentive to help me understand where I may be having trouble understanding. Viki does this by using her amazing skills in communication, compassion, empathy, experience and wisdom.I would also like to thank the amazing Duane for doing the same while facilitating our weekly 3 hour class. Hader has a great team of dedicated people and I feel happy that I chose Hader.
The best staff and study experience. Really positive environment and helping nature of everyone listening to the queries and everything. I am glad I made the right decision. My trainer Viki is the most supportive and emotionally intelligent woman. She is someone you can always rely upon.
My experiences with Hader has been wonderful and they have made me feel right at home in my studies in cert IV mental health.Cayan has been the teacher for our Wednesday night classes and he has been amazing in his delivery of the units we have completed and is always readily available with any help or advice we need.He is a very valued part of the institute of education and comes highly recommended.I would also like to give a shout out to Vicki who has been ready to answer any queries I have had and provide any extra guidance I have needed.My Initial contact person Sasha was amazing in explaining the ins and out of the course structures and so on and is also always available to answer any of my questions.I have also had conversations with Mika, a learning support officer who has been, and is a treasure trove of information and has been a fantastic support throughout.Whether you are starting out your education journey or trying to get back into the workforce in a second career through further learning, Hader Institute has you covered in all angles and will ensure you succeed in whichever career path you choose.Best wishesMartin O'Connor
I am delighted to provide a referral based on my experience studying with the Hader Institute. After much contemplation, I began my studies in late October, enrolling in the Certificate IV in Alcohol and Other Drugs (AOD). At the age of 55, I initially worried that I might be “too old” to return to education. To my surprise and delight, I’ve nearly completed my first course and have even progressed to the AOD Diploma.Choosing the right educational institution was a significant decision for me. The affordability of Hader’s fees and the flexible content delivery were key factors that made it stand out. I’ve found the option to attend Duane’s incredibly informative online classes when needed invaluable, while also having the freedom to request extra modules so I can study at my own pace.The support I’ve received from the trainers has been exceptional. Mika, in particular, has been wonderfully encouraging, and Sasha’s patience and wealth of knowledge have made navigating my studies much easier, even as I ask countless questions. As someone who isn’t particularly comfortable with technology, I’ve also greatly appreciated the simplicity and user-friendliness of the Axcelerate portal—it’s been such a relief.Embarking on this journey was a big decision, but I am now immensely grateful that I chose Hader Institute. The support, flexibility, and resources provided have made all the difference, and I’m thrilled with the progress I’ve made so far.
I’ve been studying with Hader Institute for the past year and am currently completing my Diploma in Youth Work. My experience so far has been nothing short of outstanding.I’ve had the absolute pleasure of having Viki as my lecturer. She consistently delivers rich, detailed education throughout our online classes. Viki is approachable, enthusiastic, and always eager to answer any question—never with judgment, always with encouragement.Hader Institute itself is incredibly supportive. They regularly check in with phone calls to see how I’m progressing and to offer any additional support I might need. That level of care is rare and genuinely appreciated.The learning environment is both supportive and informative. Compared to other institutions I’ve studied at, I can honestly say I’ve never felt so comfortable, accepted, and encouraged in an educational setting. The sense of being valued as a student makes a huge difference.Highly recommend Hader Institute to anyone looking to further their education in a welcoming and empowering environment.
I'm really glad I chose to study at Hader. A big shoutout to my lecturer Blake for being so encouraging and always taking the time to explain things clearly. Also, thank you to the learner support team, they’ve been super helpful whenever I needed a hand
I’ve been working in Community Services for the past six years. I got into this work because I love helping people, not because of my studies. When I finally decided to study, I spent a lot of time looking for the best option that would fit my life. I was working full-time as a youth worker, married, and had a newborn at home. I couldn’t go to face-to-face classes, so studying online was my only choice.I’m over 40 and hadn’t studied in more than 20 years, so starting again was really hard. Learning how to use a new website, understanding how the classes and assessments worked, and even things like what “RPL” meant were all new to me. After a long week at work, keeping up with classes felt overwhelming. I think it’s tough for any adult to go back to studying after so long.Even though it was a big challenge, the Hader Institute supported me all the way. They guided me, kept me on track, and made me feel like I was part of something. But the real difference for me was Viki Hannah. Her kindness, patience, and encouragement really helped me move forward. She saw the experience I already had and helped me believe in myself during some really hard times. I feel like I found a mentor without even looking for one — and that’s something special.I truly hope I can keep in touch with Viki, and it’s good to know I can always reach out to Hader Institute again if I ever need support.
Viki Hannah was an absolute great help to me during my course, provided me with one on one support every week to help me get through all my roleplay assessments, I alway felt that Viki went out of her way to make sure that I was supported in every way that I needed to be able to complete my study.had a great experience during my final work placement observation. Charlotte’s instructions to help me prepare for the assessment were very clear and helpful, and she also supported me with a job I am applying for. I’m very grateful for the guidance and support I received from Hader Institute of Education!
My Trainer was Viki Hannah, what I liked most about our work together in classes and assessment support was how approachable and supportive you were. You always explained things clearly and took the time to make sure I understood, especially when I felt unsure about certain parts of the work. Your encouragement really helped boost my confidence. You made a real positive difference to my experience. For example, during my assessment preparation, you gave really helpful one-to-one guidance that made the tasks feel more manageable. I felt more organised and motivated because of your help. Thank you
A great place to study with, and a massive thank you to Cayan! An absolute awesome educator with sound knowledge and always happy to go above and beyond to get his students across the line. A top bloke as well. Couldn't be happier with the way he conducts himself professionally.
I want to thank Hader for hearing my special need's for my cert 4 AOD course and connecting me with Viki Hannah.Viki has dedicated her time with me to answer any concerns and question's regarding my studies. Viki has always been attentive to help me understand where I may be having trouble understanding. Viki does this by using her amazing skills in communication, compassion, empathy, experience and wisdom.I would also like to thank the amazing Duane for doing the same while facilitating our weekly 3 hour class. Hader has a great team of dedicated people and I feel happy that I chose Hader.
The best staff and study experience. Really positive environment and helping nature of everyone listening to the queries and everything. I am glad I made the right decision. My trainer Viki is the most supportive and emotionally intelligent woman. She is someone you can always rely upon.
My experiences with Hader has been wonderful and they have made me feel right at home in my studies in cert IV mental health.Cayan has been the teacher for our Wednesday night classes and he has been amazing in his delivery of the units we have completed and is always readily available with any help or advice we need.He is a very valued part of the institute of education and comes highly recommended.I would also like to give a shout out to Vicki who has been ready to answer any queries I have had and provide any extra guidance I have needed.My Initial contact person Sasha was amazing in explaining the ins and out of the course structures and so on and is also always available to answer any of my questions.I have also had conversations with Mika, a learning support officer who has been, and is a treasure trove of information and has been a fantastic support throughout.Whether you are starting out your education journey or trying to get back into the workforce in a second career through further learning, Hader Institute has you covered in all angles and will ensure you succeed in whichever career path you choose.Best wishesMartin O'Connor
I am delighted to provide a referral based on my experience studying with the Hader Institute. After much contemplation, I began my studies in late October, enrolling in the Certificate IV in Alcohol and Other Drugs (AOD). At the age of 55, I initially worried that I might be “too old” to return to education. To my surprise and delight, I’ve nearly completed my first course and have even progressed to the AOD Diploma.Choosing the right educational institution was a significant decision for me. The affordability of Hader’s fees and the flexible content delivery were key factors that made it stand out. I’ve found the option to attend Duane’s incredibly informative online classes when needed invaluable, while also having the freedom to request extra modules so I can study at my own pace.The support I’ve received from the trainers has been exceptional. Mika, in particular, has been wonderfully encouraging, and Sasha’s patience and wealth of knowledge have made navigating my studies much easier, even as I ask countless questions. As someone who isn’t particularly comfortable with technology, I’ve also greatly appreciated the simplicity and user-friendliness of the Axcelerate portal—it’s been such a relief.Embarking on this journey was a big decision, but I am now immensely grateful that I chose Hader Institute. The support, flexibility, and resources provided have made all the difference, and I’m thrilled with the progress I’ve made so far.
Application Process
Step 1: Apply
Complete a Pre-Enrolment Application over the phone with our Admissions Team, or online via our website by clicking the “Apply Now” button.
Step 2: Assessment
Take a short Online Literacy and Numeracy Quiz to assess your current skills and ensure the right level of support throughout your studies.
Step 3: Pre-Training Interview
Join a quick Orientation Call with our team to confirm your eligibility requirements, availability, and acceptance into your chosen course.
Step 4: Acceptance
Once accepted, you’ll receive your Letter of Acceptance along with your login details to access our online learning platform and commence your studies.
Course Fees and Payment Options
There are no training package prerequisites, and you don’t need the Certificate IV first. To enrol, you need to:
- Be at least 18 years old.
- Be an Australian citizen or permanent resident, or hold a visa with full work and study rights.
- Have the language, literacy and numeracy skills to read and understand learning materials, write workplace documents such as detailed reports, interpret workplace policies and procedures, and report hazards.
- Meet the entry level set for this qualification in a pre-enrolment LLND assessment. Learning, reading, writing, oral communication, numeracy and digital literacy are each assessed separately.
- Have sound computer skills for the online parts of the course, including intermediate-level Microsoft Word skills to produce and present documents and reports.
- Have a laptop or computer and an internet connection for online study and live virtual classes.
- Complete a Pre-Training Review interview by phone or Zoom. We confirm that you meet these requirements from what you tell us in that interview.
When the LLND assessment happens. You complete it online before you enrol, as part of your Pre-Training Review, and then talk it through with a trainer. If you’re assessed below the entry level in any skill, we tell you before you enrol whether the course suits you. We enrol you only where the support or adjustment you need is something we can provide and we’ve agreed it with you. That support may be one-on-one help with a trainer; we may also refer you to a literacy support service, or suggest waiting or a more suitable course level. If you use an external specialist, you pay their fees.
Recommended set-up. Windows 10 or 11, or macOS 12 or later; 8GB of RAM; a 13-inch screen or larger; broadband of at least 10 Mbps; and Microsoft 365 or Google Workspace.
You study online across Australia, with a 3-hour live trainer-led class on Zoom each week and self-paced study in our learning platform between classes. To finish in 12 months, plan for about 26 hours a week across the 48 weeks of classes:
- 3 hours of live Zoom class
- about 15 hours of self-paced study
- about 8 hours of assessment tasks
This course has no work placement. Career support comes through our Job-Ready Program.
At Hader Institute of Education, learners are supported by our trainers and a dedicated Learner Support Officer. Support includes:
- Weekly live Zoom sessions with your trainer.
- One-on-one mentoring sessions monthly via Zoom or phone.
- Trainer support with responses within 72 hours on business days (Monday to Friday).
- Monthly outreach calls from the Learner Support Department.
- Employment assistance through our Job-Ready Program.
These services are designed to help you feel confident, connected, and ready to succeed throughout your course.
Assessments include written tasks, case studies, projects, and role plays in your Zoom class.
Do I need the Certificate IV first?
No. There’s no prerequisite qualification. You need to meet the entry requirements, including the LLND assessment and Pre-Training Review. If you’re new to leading a team, the Certificate IV may suit you better; we’ll talk it through with you.
Can I get the BSB50420 Diploma of Leadership and Management through recognition of prior learning (RPL)?
You can apply for recognition of prior learning (RPL) against some or all of the units in the BSB50420 Diploma of Leadership and Management. If you’ve been managing people for some time, RPL is worth asking about. RPL is an assessment of the skills and knowledge you’ve gained through work, life, or earlier study, measured against the units in this course. You’ll gather evidence of what you already do, and an assessor judges it against each unit. That assessment decides how much of the course RPL covers, so we can’t say in advance.
If you hold a nationally recognised qualification or Statement of Attainment with matching units, you can apply for credit transfer. We’ll verify your certificate first. We’ll talk you through both before you enrol.
Can my employer pay for the Diploma of Leadership and Management?
Yes. An employer can pay for your course, and we can invoice them directly. We also enrol teams. Each person still completes the LLND assessment and a Pre-Training Review before enrolling. Contact our team to discuss what you need.
How long is the Diploma of Leadership and Management?
The Diploma of Leadership and Management is designed to take 12 months: 48 weeks of scheduled classes plus a 4-week study break. To finish in that time, plan for about 26 hours of study a week, including your 3-hour live class. Outside the live class you set the pace, and assessments have no fixed due dates. If you need more time, you can apply for an extension with no additional fees.
What is the salary for a Diploma of Leadership and Management graduate in Australia?
SEEK job ads show what these roles advertise; they don’t measure graduate earnings. Pay varies widely by industry. Of the industries where SEEK lists team leader pay, community services, call centres, and construction have the most job ads, and team leaders there average about AU$81,000–AU$86,000 a year (SEEK, October 2026). Industries SEEK doesn’t list may pay less. Middle-management roles are advertised under many titles; operations managers, one common example, average about AU$92,000–AU$107,000 in office administration and community services, and over AU$125,000 in construction, accounting, and consulting (SEEK, October 2026). These figures are indicative only and not a guarantee of earnings. Actual salaries vary by employer, location, experience, and qualifications.
Is the Diploma of Leadership and Management government funded?
Places at Hader are fee-for-service; none are state-subsidised or Free TAFE places. This Diploma can be paid for with a VET Student Loan at an approved provider, but Hader isn’t one, so a loan isn’t available for it here. If you’re working and pay the fees yourself, they may be tax-deductible as a self-education expense when the study maintains or improves the skills your current job needs; the ATO or your tax adviser can confirm this for you.
Course Outcomes & Recognition
Why Study at Hader Institute of Education?
We believe in a future where everyone feels included, connected, valued and belongs. We’re in business to empower people to help each other on their paths to discovery and transformation.
Nationally Recognised Training
All our Certificate and Diploma courses are nationally recognised. Some short courses are built on nationally recognised units of competency leading to a statement of attainment.
Structured Online Learning
Learn anywhere, anytime, and at your own pace with our online courses — plus access to weekly virtual teaching sessions, recorded lectures, and exclusive masterclasses with industry professionals.
Job Search Assistance
From the moment you commence your studies, we'll help you with resume polishing, cover letters and finding the right role.
The Heart of Who We Are
A community that believes in empowering learners and transforming lives of learners through education.
Online trainers & assessors
Our online trainer & assessors are qualified, dedicated professionals who have current industry experience and qualifications in a range of industries. Their industry experience is continually up to date by participating in professional development activities, therefore giving our learners the best practical industry experience.
Driven by a passion for lifelong learning and the belief that “To Inform is To Empower.”
Driven by a commitment to compassionate care, lifelong learning, and evidence-based practice that empowers positive change.
Driven by a passion for education, community development, and lifelong learning that creates positive opportunities.
Leading with Heart, Driving with Purpose
Empowering Individuals, Transforming Communities
Leading with Integrity, Empowering Through Action
Grounded in Experience, Driven by Compassion
Grounded in Experience, Rich in Knowledge, and a Heart Full of Care and Compassion for Every Learner
Committed to providing high-quality training grounded in well-being, compassion, and inclusion.
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